Yes, we ship internationally  using PHLPost’s Registered Mail service which takes 7 to 15 business days. Bulk or group orders may opt for EMS shipping.

For on-hand items: Orders are packed and shipped out within 1-3 days after proof of payment has been received.

For studio pre-order items: Production takes 7 to 10 days. Once completed, orders are packed and shipped out. Please refer to pre-order schedule for target shipping dates.

For seoul-pre-order items: Please refer to pre-order schedule for ETA in Manila, and for target shipping dates.

Depending on your chosen shipping method, duration for shipping and delivery are as follows:

Metro Manila

• NinjaVan / Zoom: 2 to 3 business days after shipping
• LBC Express: 1 to 2 business days after shipping
• GrabExpress/Lalamove: Same day pick-up

Provincial

• NinjaVan: 3 to 5 business days after shipping
• LBC Express: 1 to 3 business days after shipping

International 

• Postal Registered Mail: 7 to 15 business days after shippingg
• EMS (by request): 5 to 7 business days after shipping

No, you do not need an account to place an order. However, creating an account on our site allows you to keep track of your orders, as well as enjoy discounts and updates on future promos ^^

To keep track of your order, check out the “Order Tracking” page.

Once your order has been shipped out, take note of the tracking number provided, and go to the courier website:

• NinjaVan
• LBC Express
• PHLPost

Yes, we accept overseas group orders ^^ Kindly email us at hello@candyskystudio.com for details.