Frequently Asked Questions

Frequently Asked Questions

Do you have a physical store?

At this moment CandySky Studio does not have our own physical shop. All products are currently sold online on this website.

I forgot my password, how do I log in?

If you have forgotten your password, please click on “Lost Your Password?” below Log In. You will be asked for your User Name or email to reset your password. If you cannot remember either of those, you may contact us at

What payments methods do you accept?

We are accepting bank deposit and transfer, LBC Pera Padala and credit card payments via Paypal for orders within the Philippines. For overseas orders, we accept credit card payments via Paypal.

Do you ship internationally?

Yes, we ship international using XEND Express’ Postal Registered Mail service which takes 7 to 15 business days. Bulk or group orders may opt for EMS shipping.

Do you accept group orders?

Yes we do! Kindly email us at for details.

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